Urgent Notice to Coinbase Hawaii Customers




Although we strive to provide continuous access to Coinbase services, we regret to inform you that Coinbase is indefinitely suspending services in Hawaii. The Hawaii Division of Financial Institutions has recently communicated regulatory policies which will render continued Coinbase operations in Hawaii impractical. We understand this suspension will inconvenience our Hawaii customers and we apologize that we cannot currently project if or when our services may be restored.

You are receiving this e-mail because our records indicate that you are a resident of Hawaii. Within the next thirty days, we ask that you please do each of the following:

  1. Remove any digital currency balance from your Coinbase Account. Please note that you may remove digital currency from your Coinbase Account either by selling digital currency on the buy/sell page of your Coinbase Account (ordinary fees and restrictions apply), or by sending your bitcoin to an alternate bitcoin wallet;AND
  2. Visit this page to close your Account.

If you have questions or need assistance, or if you believe you have received this e-mail in error because you are not a Hawaii resident, please contact us at support@coinbase.com or visit this page for further details. Thanks for your assistance and we apologize for the inconvenience this may cause.

The Coinbase Team

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